Operations Manager I: Operations (Dispatch) Module


The Operations Menu is where you Enter Loads, Create & Search Customers, Dispatch Trucks, and Issue Comchecks. The Operations module is quite possibly the most important part of any of our Operations Manager software packages. Information flows from these screens to other parts of the system. This is the key to simplifying the amount of data entry needed. Loads are entered only once and used to create trips that record when the load picked up and delivered. The loads are then available to be billed to your customers in the Receivables module, as well as to pay the trucks/drivers in the Settlements module, or record the mileage in the Fuel Tax module.
When you book a load from a customer, all the information must be entered in the system - where and when it picks up, where and when it delivers, what company to bill, how much the customer has agreed to pay, etc. After building the load in the Enter Loads screen, it is dispatched, loaded, and emptied on the correct truck using the Check Call screen. Check Call can also be used to record things like where a driver is when he/she calls in each day, if they’re having equipment problems, if they’re on schedule, and so on. Trip History Scan can be used to lookup trips for a Truck or Trailer for a specific date(s).

The Load Planning Screen can be used to dispatch trucks on available loads. Screens such as Load Planning (for split-screen dispatch), Dispatch Control, and Load Board help you quickly see which loads still need to be covered and which trucks still need loads. From these screens, you can match trucks to loads, dispatch trucks, search for the closest truck to a load, and much more. The Search Customers screen allows you to quickly find customers in a specific area. Inquiry screens such as Trip History Scan, Lookup Loads, and Lookup Trips allow you to research past information. The many reports under the Reports Menu give you a variety of ways to analyze the data you have entered.