Operations Manager II: Operations (Dispatch) Module
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The Operations module is quite possibly the most important part of any of our Operations Manager software packages. Information flows from these screens to other parts of the system. This is the key to simplifying the amount of data entry needed. Loads are entered only once and used to create trips that record when the load picked up and delivered. The loads are then available to be billed to your customers in the Receivables module, as well as to pay the trucks/drivers in the Settlements module, or record the mileage in the Fuel Tax module. |
| When you book a load from a customer, all the information must be entered in the system - where and when it picks up, where and when it delivers, what company to bill, how much the customer has agreed to pay, etc. Loads can be flagged as requiring refrigerated trailers and at what temperature the cargo must be kept, as well as whether it is a hot or hazmat load. |
| After building the load in the Enter Loads screen, it is dispatched, loaded, and emptied on the correct truck using the Check Call screen. Check Call can also be used to record things like where a driver is when he/she calls in each day, if the they’re having equipment problems, if they’re on schedule, and so on. Multiple driver pay screens allow you to record reimbursements such as lumpers or pallets, extra driver pay for unloading, or even detention. There is even a shortcut to take you to the Qualcomm Communications screen where you can review messages that were sent to or by the driver. |  |
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Screens such as Load Planning (for split-screen dispatch), Dispatch Control, and Load Board help you quickly see which loads still need to be covered and which trucks still need loads. From these screens, you can tie backhauls to their headhauls, match the loads to trucks and dispatch them, leave messages for drivers or on equipment, and search for the closest truck to a load or vice versa. There are shortcuts to Customer Records, Trip History Scan (where you can research past trips for a truck), and even to the drivers’ current payroll total. Another screen, Trailer Track, allows you to track where your equipment is and its current status. The Driver screen on this module tracks which drivers are currently not assigned to trucks and when they will be available for dispatch. |
| The Search Customers screen allows you to quickly find customers in a specific area. Inquiry screens such as Lookup Loads, and Lookup Trips allow you to research past information plus track changes that were made on loads. Rates and empty miles can be analyzed with the screens under the Sales Menu. The many different reports under the Reports Menu give you a variety of ways to analyze the data you have entered. |  |