System Requirements

Operations Manager can be installed and used as a stand–alone program on an individual PC. For more than one person to use the program, their computers must be connected through a network or enabled for users to connect from remote locations. Regardless of the size of your network, we recommend implementing a backup system that will run automatically each night. This safeguards your data and allows you to restore lost files should your server crash.
Our customer support staff may be able to answer basic network questions, but setting up and maintaining your network is not within the scope of our support. We strongly recommend that you use a local computer company for all of your hardware and networking needs if you do not have someone in-house. In order to assist you in setting up Operations Manager and allow us to trouble–shoot questions, you must provide some method for us to connect to your computer system. Some options include Remote Desktop Connections, LogMeIn.com, or even programs such as PC Anywhere.

Minimum SERVER Requirements:

1 to 5 users:

One of the workstations can be used as the server where the program and data files are stored. This machine will need more disk space and operating memory (RAM) in order to function at its best.

Server/Workstation:
  1. Windows XP Professional, 2000, 98, or 95
    (Windows ME, NT, and Vista are not recommended; XP Home Edition is ok if no remote locations)
  2. 300 MHz Intel Pentium II processor or equivalent
  3. 128 MB RAM (256 recommended)
  4. 200 MB available disk space
  5. Modem or high speed internet access
  6. Preferred screen resolution of 800 x 600 or better
Workstations:
  1. Windows XP Professional, 2000, 98, or 95
    (Windows ME, NT, and Vista are not recommended; XP Home Edition is ok if no remote locations)
  2. 300 MHz Intel Pentium II processor or equivalent
  3. 64 MB RAM (256 recommended)
  4. Preferred screen resolution of 800 x 600 or better
5 to 10 users:

A separate computer acting as a server is recommended once you exceed 5 users

Server:
  1. Windows 2000 Professional or greater
    (Windows ME, NT, and Vista are not recommended; XP Home Edition is ok if no remote locations)
  2. 800 MHz Intel Pentium III processor or equivalent
  3. 256 MB RAM
  4. 20 GB hard drive
  5. Modem or high speed internet access
  6. Preferred screen resolution of 800 x 600 or better
Workstations:
  1. Windows XP Professional, 2000, 98, or 95
    (Windows ME, NT, and Vista are not recommended; XP Home Edition is ok if no remote locations)
  2. 300 MHz Intel Pentium II processor or equivalent
  3. 128 MB RAM (256 recommended)
  4. Preferred screen resolution of 800 x 600 or better
10 or more users:

Networks this large (or companies experiencing slow response times) should use a Terminal Server, preferably as a domain on the network.

Terminal Server:
  1. Windows Server 2000 or greater
  2. Dual Athlon MP or Intel Xeon processor (2.0 GHz or equivalent)
  3. 1 GB of RAM per 20 users
  4. 40 GB Raid 1 array (Raid 5 SCSI recommended)
  5. Redundant power supply with battery backup
  6. Modem or high speed internet access
  7. Preferred screen resolution of 800 x 600 or better
Workstations:
  1. Windows 2000 Professional or greater (XP Home Edition, ME, and NT are not recommended)
  2. 800 MHz Intel Pentium III processor or equivalent
  3. 256 MB RAM
  4. 20 GB hard drive
  5. Preferred screen resolution of 800 x 600 or better


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